![]() * Confirms legal guardianship status when applicable, obtaining legal guardianship documentation and consents. * Communicates in a positive and professional manner with the patient / guarantor on any scheduling, registration, authorization or financial issues, including assisting with Financial Assistance application or referrals, * Works to collect co-payment and payment on account at time of service and is responsible for preparing daily bank deposits at appropriate intervals, carefully following payment and cash controls as directed. * Responsible for opening and closing of clinic/admission locations ensuring security systems are utilized as directed. * Assists in coordinating and scheduling interpretive services as identified needed. * Processes incoming calls both internal and externally to aid in services which may include but are not limited to: scheduling, pre-registration, processing nurse call information, pharmacy refills and referral requests, physician and/or staff paging needs, financial counseling queries, admission/discharge notifications as well as vetting special requests and questions as needed. * Monitors patient care waiting areas, being situationally aware of setting to ensure a clean, safe and comfortable environment for anyone presenting to BTNRH. * Communicates arrival of surgical patients following registration or admission providing transport assistance as needed to pertinent care unit. * Communicates with Medical Unit Manager or Director to determine bed assignment and resource availability at time of admission if not performed in advance of patient presentation. * Follows established protocols and procedures for verification and collection of pertinent demographics. telephone to ensure credible coverage and benefits are in place. * Responsible for obtaining and communicating accurate benefit information and eligibility, pre-determination/pre-authorization as well as detailed benefit and patient liabilities per insurance company requirements and established time frames, i.e. * Maintains excellent communication and positive rapport with all points of contact which include internal and external entities, documenting pertinent discussions and details of correspondence in all applicable systems to provide tracking and point of reference. * Provides excellent customer service to any individuals presenting for clinic care, surgery, admissions or in need of direction by being able to assist any who present to their Access location with their admitting, registration/check-in, collections or other needs as identified. ![]() Pre-registers current and prospective patients which includes: performing verification of demographic and insurance eligibility/benefit information, identifying and communicating out of pocket liability, providing cost estimations as well as attempting to collect in advance or at time of service as well as making referrals to Patient Financial Counselor for self-pay or inability to pay. Greets, screens and checks in patients, families vendors and visitors in a professional manner while working to exceed customer service expectations. Serves as a patient advocate and resource through the scheduling, pre-registration, registration, admitting/discharge and authorization process. No health insurance is available at this time. Paid vacations and holidays after 90 days of full-time employmentÄisability, and Life insurance after 90 days of full-time employment Applicant needs to be friendly and have excellent customer service skills. Some Medical and Healthcare insurance knowledge preferred. Keeping office and work area clean and organized. Communicating with other Doctors' offices. Answering phone calls and returning patient's messages. Checking patients in/out using Electronic Health Record, computer skills are a must. Expanding Podiatrist's (Foot Doctor) office looking for an experienced Receptionist.
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